Privacy Policy
The Arx Group LLC
Effective Date: December 6, 2025
This Privacy Policy explains how The Arx Group LLC (referred to as “The Arx Group,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit our website, use our services, or communicate with us.
By using our website and services, you consent to the data practices described in this policy.
1. Information We Collect
We collect information that allows us to provide our services, communicate with you, and operate our business effectively.
A. Information You Provide to Us
We collect personal information that you voluntarily provide to us when you contact us, express an interest in obtaining information about us or our services, or otherwise interact with us. This includes:
- Contact Information: Name, email address, phone number, and mailing address provided through our contact forms or consultations.
- Business Information: Company name, job title, industry, and details related to your proposed project or service needs.
- Communication Data: Records of communications and correspondence (e.g., emails, chat transcripts, or text messages).
B. Automatically Collected Information
When you visit our website, we automatically collect certain information related to your device and usage, including:
- Technical Data: IP address, browser type and version, operating system, and unique device identifiers.
- Usage Data: Pages viewed, time spent on the website, referring URLs, and links clicked.
- Cookies and Tracking: We may use cookies and similar tracking technologies to track activity on our service and hold certain information.
2. How We Use Your Information
We use the information we collect for the following business purposes:
- Service Delivery: To provide, operate, and maintain the website and our consulting services.
- Communication: To respond to your inquiries, send administrative and technical information, and provide support.
- Marketing & Promotions: To send you marketing and promotional communications, updates about our services, and other relevant information (you may opt-out at any time).
- Improvement: To monitor and analyze trends, usage, and activities in connection with our website to improve user experience and service offerings.
- Security: To detect, prevent, and respond to potential security incidents, fraud, or illegal activities.
3. Policy on SMS/MMS Mobile Messaging and Data
This section specifically addresses how we handle mobile phone numbers collected for SMS/MMS (text messaging) communications to comply with Mobile Network Operator (MNO) and A2P 10DLC (Application-to-Person 10-Digit Long Code) requirements.
A. Opt-In and Consent
By providing your mobile phone number and opting in to receive SMS/MMS messages from The Arx Group LLC, you expressly consent to receive messages regarding our services, updates, or other communications as described at the point of collection. Message and data rates may apply.
B. Mandatory Privacy Clause for Mobile Data
The Arx Group LLC commits that no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All personal information collected, including phone numbers, is treated strictly confidential. This policy specifically excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
C. Opt-Out Rights
You can cancel the SMS service at any time. Just text the keyword STOP to the number you received the message from. After you send the message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
4. Data Sharing and Disclosure
We may share your information only in the following limited circumstances:
- Service Providers: We may share data with third-party vendors, consultants, and service providers who perform services for us or on our behalf (e.g., website hosting, email delivery, customer relationship management). These parties are bound by confidentiality agreements.
- Legal Compliance: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal processes or government requests.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Security of Your Information
We use reasonable administrative, technical, and physical security measures to help protect your personal information. However, please be aware that no security system is impenetrable, and we cannot guarantee the complete security of information transmitted over the Internet.
6. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, or request the deletion of your data. To exercise these rights, please contact us using the details below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” and the updated version will be effective as soon as it is accessible. We encourage you to review this policy frequently to be informed of how we are protecting your information.
8. Contact Us
If you have questions or comments about this Privacy Policy, you may contact us at:
The Arx Group LLC
Email: privacy@arxgroup.co
Address: 1020 E Land Pl, Milwaukee WI 53202
